I had some trouble coming up with an experience on the internet that was of any significance. I don't really communicate via the internet very often (compared to most people, that is). I take an online class occasionally, which requires a ton of online correspondence, but haven't had any notable issues. I make a smartass comment on facebook now and then, which receives mixed responses--nothing too serious. Other than that, I communicate mostly by phone or in person.
This got me thinking though. In the past few weeks I've been getting restless about not working and started job hunting a bit prematurely. I say it's premature because I still have four more classes to take before I graduate. Most of the jobs I have been applying for though don't necessarily require a degree; it's preferred but not required. This job hunt is relevant because the entire application process is done online. Resumes and cover letters are sent to human resources or to an individual via email. Follow-up correspondence is usually done only by email. And larger companies often have an online application system in addition to the usual resume and cover letter. Long story short, I have applied for several jobs and have spoken to no one, either in person or on the phone. And I am still jobless of course. Not to worry though. As I said, it's really too soon for a job, but if the right one came along I would certainly take it.
This experience of everything to do with my potential employment being handled online and impersonally is quite strange to me. And, in an attempt to tie this to the assignment, has been detrimental to potentially being hired. As I've mentioned before, I have been in construction since I was sixteen and almost every job I've gotten by introducing myself to the boss, giving him a brief summary of my qualifications, and asking for a job. When I began working for myself I did the same thing when asking builders for the opportunity to bid work. I ALWAYS had work. Recently, I haven't even gotten the chance to interview. Now, I realize that the economy is awful, especially in Central Oregon, and the positions I have applied for lately have been inundated with applicants. But really, not even an interview? One company--a large one with an online application system--didn't even look at my application personally before rejecting it. The computer system analyzed it for key words and qualifications and rejected it within the hour.
So what's the problem? Why do my qualifications not have the same effect when presented in text that they do when presented in person? Or, is it that I am really not qualified? I think it is probably both. I have come from a field which values applied skills that cannot be evaluated on paper, but rather, in the actual work itself. In other words, one must prove themselves through actual product of skill rather than a textual claim of such skills. I think this has caused me to place too little importance on, or maybe too little understanding of, how I look on paper, thus hindering my chances of success in this new textual world I am attempting to enter. Also, most of my experience IS in the construction field and NOT in the field I am applying for. Part of what I am fighting though, is the autonomous management techniques that Postman talks about in the latter half of chapter eight. On page 140, he writes: "Grading provides an "objective measure of human performance and creates the unshakable illusion that accurate calculations can be made of worthiness. The human being becomes, to use Michel Foucault's phrase, 'a calculable person.'" In this online and impersonal system of applying for a job, I feel like I am being calculated or graded not on my abilities or potential, but rather, on a piece of paper designed to summarize or give someone an idea of those qualities. And, in the larger companies, the person "grading" my paper is not even the person for whom I would work for. They might even be in a human resources department in another state or not even a person at all. My paper worth might be calculated by a software system. I think my experience is evidence to back up what Postman is concerned with--that systems, or techniques, of management often control and determine what happens. Everything in our society has either gotten too big or too efficient to allow for personal interaction and evaluation.
Now, I realize I am being a bit dramatic about the whole thing and am probably reacting to a blow to my ego, but this experience has opened my eyes to the systems in place in our society and has also prompted me to consider which type of world I want to participate in. It doesn't really matter though how I choose to live or what I choose to value. Every position that I applied for will be filled by someone via whatever technique is implemented. The system will go on without me. If I don't conform, will I have to work for myself forever? Maybe I should just focus on actually graduating first and then worry about it.
I understand what you are talking about in finding a job through the internet. It seems as though all application processes are done online which can make everybody look the same. I think that cyberspace creates an even greater personal gap between employers and possible employees. I just filled out an application to work at Michael’s and a lot of it was full of multiple choice questions about what I would do in certain situations or what kind of worker that I am. This creates an atmosphere of equal potential employees. I found that in order to even get in an interview is to call directly to the store and ask if they have received the application so that way they know I am serious and they might actually look at my application thoroughly. Postman says that systems control and/or determine what happen. It is the computer system now that is determining who is good for the job market and who is not. I feel as though companies are putting too much reliability into the computer systems. With resumes through email, applications through the internet, and even phone interviews now days there is not much of a personal aspect going on in the job industry. It is already hard enough to find a job, but having to sit at home and apply makes it even more frustrating for the people seeking jobs such as yourself. I would much rather make a personal entrance into a company, dressed formally, and fill out an application and turn it in right there so they can feel my hand shake, and experience my seriousness or want for a job. Also, things on an application can absolutely be misread, which might make it even more difficult to find a job because employers might take things the wrong way…cyberspace can make things so much more complicated.
ReplyDeleteI feel there are two sides to this coin. It used to be very difficult to actually become aware that a company was in fact hiring. Job fairs, head hunting agencies and local newspapers used to be the go to places to find hiring information. Now, sites like monster and jobsdb.com provide a much more efficient locale to browse offerings. Consider that without this technology, you may not have become aware of the job offerings in the first place. Just food for thought.
ReplyDeleteI have had the same experience applying for jobs online. It’s tough being rejected by a computer, when a person does not even look at your application. It does feel as if you are being calculated along with the many others that applied for the same job. I think that conforming to the system would help you to find a job more easily, but that it is not necessary. I was fortunate enough to find the job that I have now by going in and talking to the people that work there and giving them a hard copy of my resume. Good luck on finding a great job!
ReplyDeleteI have been looking for work recently. I quit my full time job to go back to school and now I'm just looking for a part-time job; something to pay the bar tabs.. However, in the last three months, I've talked to only one person. Every part of the application process seems to be online now. My parents taught me (as I'm sure their parents taught them) to apply for a job in person and then follow up (either in person or on the phone) shortly after, however, now there's no phone number to call and even if there was there's no name to ask for. You're absolutely right that we're all just a grade based on keywords. Very sad consequence of technopoly...
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